Auto-responders automatically send a reply to anyone who emails you. Perfect for vacations or when you’re unavailable.

When to Use Auto-Responders

• Vacation or time off
• Business travel
• Medical leave
• Any extended absence

Step 1: Log into Webmail

1. Go to https://email.northwoodsmail.com
2. Sign in with your credentials

Step 2: Access Vacation/Auto-Reply Settings

1. Click your email address (top-left)
2. Click Settings
3. Click Mail in the left sidebar
4. Look for Vacation, Auto-Reply, or Out of Office

Step 3: Configure Your Auto-Reply

1. Check the box to Enable auto-reply
2. Subject: Enter a subject line (e.g., “Out of Office”)
3. Message: Write your away message
4. Set start date and end date (if available)
5. Click Save

Sample Auto-Reply Messages

Vacation:

Thank you for your email. I am currently out of the office on vacation from [start date] to [end date] with limited access to email.

I will respond to your message when I return on [return date].

If you need immediate assistance, please contact [colleague name] at [email address].

Best regards,
[Your Name]

Business Trip:

I am currently traveling for business and may have delayed email responses.

For urgent matters, please call me at [phone number].

I will respond to non-urgent emails within 24-48 hours.

Thank you for your patience.

[Your Name]

Step 4: Test Your Auto-Reply

1. Send yourself an email from another account
2. Check if you receive the auto-reply
3. Make sure the message looks correct

Step 5: Turn Off When You Return

Important: Remember to disable your auto-reply when you return!

1. Log back into webmail
2. Go to Settings → Mail → Vacation
3. Uncheck Enable
4. Click Save

---

Best Practices

• Keep your message brief and professional
• Include your return date
• Provide an alternative contact for urgent matters
• Set an end date so it turns off automatically
• Don’t include too many personal details

Need help? Contact our support team.